Jeffrey Brings New Energy to Burlington as Animal Control Officer

When Jamie Jeffrey took on the role of animal control officer, she knew the job would involve more than just wrangling stray pets and responding to wildlife calls. And, at the town’s annual tree lighting last year, she proved she was ready for anything – including catching the Grinch himself. 

“It was something silly that was outside my scope of expertise,” Jeffrey said. “That is absolutely something that coincides with my character. If I can help out with my community, then I am going to.”

Jeffrey’s passion for animals and public service has been a defining part of her life since she was 14. It all started in her backyard, where she spent countless hours with her three-legged beagle, Snoopy. As a teenager, she worked her way up in the kennel and veterinary industries, eventually managing an animal daycare facility for 17 years before pursuing her dream job as an animal control officer.

After serving in Cambridge since 2019, Jeffrey has now brought her expertise and enthusiasm to Burlington. She is eager to educate residents about the role of animal control and bring a hands-on approach to animal welfare.

“I am excited to educate the town and public about what animal control is and what we can do" to support the town's health and safety, Jeffrey said.

For Jeffrey, the unpredictability of each day is one of the most rewarding parts of the job, which often extends beyond typical office hours. 

Jeffrey said she’s always ready to respond. “A call could come in, and it may be three in the morning,” said Jeffrey. “I assist with the fire department and the police department. If there is any type of emergency that involves an animal, I would go out.” And her enthusiasm and eagerness are not lost on Burlington Chief of Police Thomas Browne.

“She has taken over the position and added an energy to it that is unmatched. The department has received so much positive feedback on her,” said Chief Browne. “It is very beneficial to have someone with relevant experience, and her care and empathy for animals is outstanding.”

The field of animal control has evolved significantly over the years and requires expanded skills and resources. From responding to injured wildlife to addressing public safety concerns, Browne said Jeffrey has embraced the opportunity to make a difference. 

“She may be called to assist officers with animal complaints and in the next moment may be called for a dog bite or injured animal,” Browne said. “She already has ideas for rabies clinics and other initiatives. The two issues are not mutually exclusive, and Jamie can serve with success towards both public safety and public health.”

Beyond her expertise, Jeffrey is eager to engage with the community – whether it’s through enforcing laws or bringing laughter to a holiday event.

“I am excited for the upcoming changes that are going to be implemented in a positive way. We are public safety and public service to the town and the residents,” Jeffrey said. “I’m just excited to serve the town and help the animals that need assistance.”

Follow Burlington Police MA Animal Control for updates. 

Tyler Rourke is a student at Endicott College studying journalism. This article was produced by Tyler for the Massachusetts News Service of Endicott College in partnership with Burlington Buzz.